1. How can I buy Insurance
Online? Visit InsureAtClick.com. Our Web portal provides you online
issuance of insurance, you have to login there and give the details
of your product which you want to buy. At InsureAtClick.com you will
find various insurance companies comparison for purchase of your
product.
2. What is difference of online policy and
traditional policy? In traditional policy person has to
visit insurance company or insurance agent office for purchase of
insurance. Through online issuance of policy he can buy different
products online without visiting agent or insurance company office.
Online policy issuance provides comparison of various insurance
companies, various products, premiums etc., And Payment of Insurance
Premium can be made using Credit / Debit Card for Online issuance of
policy.
3.
Why Should I buy from insureatclick.com? You
will find various sites for online issuance of policies. At
insureatclick.com you will find user friendly interface for issuance
of policy. You will find various insurance companies comparison of
Premium and benefits so that you can buy best product. Paying
through Credit card you can make the payment of your
policy.
4. What different policies are available on
portal for purchase? Currently at our portal you can buy
Travel Insurance & Motor Insurance. Shortly we will provide
online issuance of your Marine Policy, Personal Accident Policy,
Home Insurance and Health Insurance.
5. Can I renew my policy
online? Yes, you can renew your policy online. You have
to give details of your old policy, after paying premium through
credit card your policy can be renewed online.
6.
What are different modes available for payment of
premium? You can pay your insurance premium through
Cash, Cheque and Credit Card. For payment of buying policy online
you have to pay through Credit Card.
7. How will
Insurance policy reach me? After buying policy from our
site, your soft copy of policy will reach within 4 working hours.
Hard copy of policy will reach to you within 4 working days through
courier.
8. Which companies have tied-up with
you? We are General Insurance Brokers. Currently we have
tied up with Tata AIG, Bajaj Allianz, Future Generali, Reliance, New
India, Star Health, Apollo DKV for online policy issuance. We are
also working with Oriental, National, United India, ICICI Lombard,
Royal Sundaram, Iffco Tokyo, Cholamandalam.
9. I have received my policy, but there is
discrepancy in the same, what should I do? If you find
any discrepancy in your policy then you can write mail to us
regarding discrepancies. You have to give exact corrections required
on policies. We will make correction in your policy and revert to
you.
10. What if I misplace my policy? If
you misplace your policy which you bought from us, you have to write
mail to us providing details of your policy. We will provide you
duplicate policy copy as per your request.
11. How
secure is your site for making online payment? We have
tied up with HDFC Bank and Axis Bank as our Payment Gateway. When you want to make payment
by Credit/Debit Card you would be forwarded to Payment Gateway. We
are using MasterCard Secure Code and Verified by Visa as Additional
Security of your online transaction. Transactions on our Web portal
are protected with up to 256-bit Secure Sockets Layer encryption and
certified by GoDaddy.
12. Is there way to cancel my policy bought through
site? You can write mail to us regarding cancellation of
your policy. You have to give reasons for cancellation and after
providing necessary documents your policy can be cancelled.
13. How my money will be refunded and what will is
time taken for refund? If you want to cancel your
policy, you have write mail to us regarding reason for cancellation.
You have to forward necessary papers for cancellation. After
providing all requirements you will get your refund. In case of
motor short term premium will be calculated and rest will be refund.
14. How do I contact you in case of
query/clarification? In case of any query of
clarification you can call to our toll free number which is
available at our site. You can write mail to us regarding your
queries. We will revert to you and give explanation to your queries.
15. What should I do in event of
claim? In event of claim, you have to make call on Toll
Free number which is printed on your policy for registration of
loss. In case of Accident you have to make FIR with police
authorities. You can go to our site and write mail to us regarding
details of claim, we will forward your request to insurance
companies and provide you Claim Number.
16. How will
you assist in claim? In case of claim you can write mail
to us regarding your claim. You have to write Claim number, details
of cause of claim etc. after receiving you mail we will take follow
up in respect of your claim like status, quantum payable
etc.
17. FAQ Disclaimer All
information provided in these FAQ’s is deemed to be accurate.
Considerable care has been exercised to ensure the veracity of this
information and guidelines. However there may be errors and
omissions and all information is subject to change.
www.insureatclick.com and its affiliates do not assume any liability
for the information provided herein. This FAQ Service is provided
for our customers and website visitors.
